Filter by Topic
All
- All
- SERVICES & PRODUCTS WE PROVIDE
- HOW TO PLACE A ORDER / WHAT TO DO AFTER PLACING AN ORDER
- SHIPPING / PICKUP TURNAROUND TIME
- REFUNDS AND EXHANGES
- THINGS TO KNOW/HAIR CARE INSTRUCTIONS
SERVICES & PRODUCTS WE PROVIDE
What products or services do you offer ?
We Offer Digital Products,Extensions, HD Lace, and Sewing machine Custom Unit construction Services and ready to wear wigs.
What is a sewing machine unit construction ?
Sewing machine Custom Unit Constructions are extensions sewn on a wig cap customized to your exact head measurements.
you can add lace for a full lace unit, or no lace for a u-part unit which is a section of the wig that you can leave hair out
-** RIGHT NOW WE ONLY OFFER MIDDLE PART U-PART CONSTRUCTIONS-**
What is the maintenance for each unit construction ?
For a closure unit which laces sizes are 4x4, 5x5, and 6x6 these size lace are more low maintenance and easy to apply on your head and are ready to wear .These are units that can be worn 100% glue-less with an adjustable elastic band no adhesive are needed for closure units which means you can take off your unit when ever you want.
For a frontal unit which laces sizes are 13x4,and 13x6 are more high maintenance, the lace is more longer going from ear to ear,
which means you may have to use adhesive, tie down your hair with an elastic band , and keep up with the adhesive touch ups in the front.
For a U-Part unit you have no lace at all and all you will have to do is maintain the wig extensions itself, and the section of the hair that’s left out
What hair type and textures do you provide ?
we provide Vietnamese super double drawn raw, and virgin extensions & lace in textures bone straight, body wave, and water wave.
Which hair is the best quality ?
both hair has good quality but there is a better quality.
Virgin hair: Processed hair, can come from 2 donors, longevity of virgin hair can last 2-3 years determine on the maintenance with the hair. Raw hair: directly has 1 donor. The hair is not processed and its super thick from root to tip, lots of maintenance because it’s not processed.
What is a ready to wear wig ?
ready to wear wigs are collections of sewing machine units with different lengths, styles, colors, sizes, textures, and hair types that is ready to be shipped / picked up once order is placed. if picking up contact me after purchasing, if shipping order will be shipped in 1-2 days
HOW TO PLACE A ORDER / WHAT TO DO AFTER PLACING AN ORDER
How to place an order for a custom unit ?
choose a choice of service and add to cart, head over to extensions & or lace and add to cart. last fill in the information of your desired unit and checkout. **IF MULTIPLE UNIT SERVICES PLEASE ORDER SEPARATELY **
I don't know my measurements what to do ?
if you cant physically come in for a consultation you can contact me for a virtual call for assistance, you will need a soft tape.
if you want to come in please contact me after booking to set a date for a measurement consultation in person .
How to ship /drop off hair for a revamp service ?
after placing an order for a revamp service please contact for full address to ship.
SHIPPING / PICKUP TURNAROUND TIME
What are the services turnaround time ?
each services processing time requires 10-15 business days,
I purchased a ready to wear unit when can i pick up / when will it ship out ?
once order is placed for a ready to wear wig you can pick up same day from 11:00am - 8:00pm.
If shipping order will be shipped in 1-2 days
What shipping method is used ?
USPS
What is the shipping turnaround time ?
shipping requires 2-5 business days
REFUNDS AND EXHANGES
what are the return and exchange policy ?
All sales are finale , no return or exchange read carefully before placing order
can i request a refund ?
All sales are finale , no return or exchange read carefully before placing order
THINGS TO KNOW/HAIR CARE INSTRUCTIONS
What is the best construction for a beginner ?
Closure units would be best, can be worn 100 % without glue and be take on or put on whenever. Very minimum maintenance. U-part units are also great if taking care of your leave out section
How often should I wash my extensions /units ?
Depending on the number of times you wear it if it’s very frequently, every 2 weeks to wash off any dirt or oils.
How to wash my extensions/ units ?
Wash hair biweekly to remove buildup of products and oil.
Wet hair completely before adding shampoo (Always wash with COOL WATER)
Wash hair with chi products or OGX products (anything with coconut will do)
When washing with shampoo be sure to rinse hair out thoroughly leaving no soap or dirt in it
After you will get your chi/OGX conditioner and apply it all through the hair, brush through it with a wig styling brush.
Have conditioner sit for 8-10 hours if you want a better result 24 hours
Rinse conditioner out complete (If not rinsed out properly it can lead to hair feeling sticky) water should be clear when rinsing it.
Apply chi mist spray and oil treatment after rinsing the water out and have hair air dry or under a standing hair dryer under COOL AIR
Always Tie hair down with satin scarf